Refund-policy
We take pride in the quality and freshness of our green tea products. We carefully source our green teas from reputable tea gardens in Japan and Taiwan, ensuring the highest standards of quality and authenticity.
Due to the nature of our products and our commitment to maintaining their freshness and integrity, we adhere to a strict no-return policy. Once you purchase our green tea products, we consider the sale final. This policy ensures that our customers receive the freshest, highest-quality green tea possible. We believe that this is the best way to guarantee customer satisfaction and maintain the reputation of our brand.
We understand that some customers may be hesitant to purchase green tea without the option of returning it. However, we assure you that we are confident in the quality of our products and are committed to providing excellent customer service.
If you have any questions or concerns about our products or our return policy, please do not hesitate to contact us. We are always happy to assist you.